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eStatements

Save a tree and reduce clutter by receiving statements online. Paperless eStatements from Solvay Bank are not only free, they make record-keeping a whole lot easier — being green has never been so simple!

You will be notified by email when your eStatement is ready for viewing. You can save to your computer and print if you ever need to. You can also view images of checks. Go green with Solvay Bank!

    Summary
    • eStatements are a FREE alternative to paper statements
    • Available on all Solvay Bank checking and savings accounts
    • Available online 24/7
    • Simplify recordkeeping
    • Can be saved to computer or storage device
    • Download and print as needed
    • More environmentally-friendly than paper statements
    • More secure than traditional statements; avoid a paper trail of private information
    • Combined statements will show all accounts
    FAQs

    How do I sign up for eStatements?

    Getting eStatements started is easy!

    Log on to Personal Online Banking and click on the "Enroll in eStatements" tab. Select the accounts you wish to receive electronic statements and agree to the terms. Done.

    Will I continue to receive paper statements?

    No. If you receive eStatements for an account, you will not receive a paper statement, however you can print your online statement anytime from online banking..

    Can I set up some of my accounts for eStatements and some for paper statements?

    Yes. You can choose which of your accounts you want to receive eStatements, and which ones you wish to continue to receive paper statements. However, combined statements cannot be split between the two methods of delivery.

    When will I receive my eStatement?

    You will receive your eStatement approximately the same time that you currently receive your paper statement. When new eStatements are available for viewing, we will send an email notification to the primary email address on your account.

    How long will my eStatements be available?

    eStatements will be available via Personal Online Banking for 13 months after they have been posted for viewing. You can easily save your eStatements to your computer or storage device for permanent storage.

    What if I have a joint account? Do both owners have to agree to receive eStatements?

    No. Only one account owner's request is necessary to turn eStatements on, and paper statements off.

    If I change my mind can I discontinue eStatements?

    Yes. You can turn off eStatements at any time. If you wish to turn off eStatements for some or all of your accounts, simply notify Solvay Bank in writing.

    When I open new accounts, will they automatically be set up for eStatements?

    Not automatically, unless you let us know your preference at the time the account is opened. Alternatively you could choose eStatements for each new account within online banking by clicking on the "Enroll in eStatements" tab.

    Is my statement information secure?

    When you bank online with Solvay Bank, your personal financial information is protected. To receive eStatements you need a browser that supports secure 128-bit encryption. Solvay Bank maintains a firewall to prevent unauthorized entry to our systems, and data is transferred using a private code that encrypts the data to prevent eavesdropping, tampering, and message forgery.

    What do I do if I need assistance?

    E-mail info@solvaybank.com or call 315-484-2201.

    Want to learn more about eStatements?