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We love to hear from our customers! If you have a question or could just use a little help, we're always here for you. Simply use the contact information below to reach out to us, or give us a call at your convenience.

Phone Numbers

Customer Relations: 315-484-2201

Mortgage: 315-484-2205

Lost or Stolen Credit Card: 1-800-442-4757

Lost or Stolen Debit Card: 1-800-472-3272

Solvay Bank Insurance Agency Team: 315-484-2279 (8:45am-5pm)

Mailing Addresses

Corporate Office Mailing Address:

Solvay Bank
PO Box 19050  
Syracuse, NY 13209

Corporate Office Physical Address:

Solvay Bank
Corporate Office
1537 Milton Ave 
Syracuse, NY 13209

Please do not send any mail to our corporate office physical address.  Any mail that is not properly addressed to our post office boxes in our mailing addresses risks being returned or discarded by the USPS.

Loan Payments:

Solvay Bank
Loan Payments
PO Box 167
Syracuse, NY 13209

Solvay Bank Insurance Agency Mailing Address:

Solvay Bank Insurance Agency
PO Box 19050  
Syracuse, NY 13209

Solvay Bank Insurance Agency Physical Address:

Solvay Bank Insurance Agency 1537 Milton Ave  Syracuse, NY 13209


Contact Form

Use the form below for general questions or comments. We promise to get back to you as soon as we can.

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