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Solvay Bank's Web site contains hypertext links to information created and maintained by other public and private organizations. These links are provided for your convenience. Solvay Bank is not responsible for the privacy practices, cookies, security or content of any Web sites that are linked to this site. Further, the inclusion of links to particular items in hypertext is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered on these outside sites, or the organizations sponsoring these sites. Users that leave our Site to access a linked Web site are no longer subject to the terms and protections of Solvay Bank's Privacy Policy, and are encouraged to read the privacy statements of such other Web sites. Once you access another site, you are subject to the privacy policy of that site.


128-Bit SSL Encryption/Secured Sessions

Solvay Bank requires full 128-bit Secure Sockets Layer (SSL) encryption for all of our transactional Web sites. 128-bit encryption provides the highest and most secure form of data security available on the Internet today. Encryption converts your data into an encoded form before it's sent over the Internet. The encryption helps keep your information private between our computer system and your Internet browser.

Your Solvay Bank transactional sessions are protected in a secured environment through Secure Sockets Layer (SSL) encryption. This SSL technology is used to encrypt your personal information before it leaves your computer to ensure no one else can read it. Depending on your browser setting, when you access a transactional Web site, a pop-up window will appear to notify you that you will be entering a secured page. You will know when you are on a secured Solvay Bank page when you see the "https://" before the web address. A padlock symbol in the lower right hand corner of your browser window will also be present. A closed padlock indicates that your Solvay Bank online session is in a "secured" environment.


Solvay Bank uses firewalls to block potentially destructive information from entering our computer systems and prevent unauthorized access. Firewall software can also be installed on your company and home computers as a barrier against hackers and viruses.


To make accessing your Solvay Bank accounts safe and secure, we require that you create your Access ID and Password to log on to our secured transactional sites. This information is then authenticated by Solvay Bank's system to verify who you are before providing account access.

Note: No one at Solvay Bank will ever ask you for your password.


For added security, we protect your online access by tracking the number of log-in attempts. After a specific number of incorrect password attempts, we will immediately disable online access. You will then need to contact Solvay Bank by phone at 1-315-468-1661 to re-establish access.


For your protection, Solvay Bank sites include a session time-out feature for your online account session. If your online account session remains idle for a specific length of time, your session is ended automatically. This is done to protect your accounts from unauthorized access if your PC is left unattended, or you have not logged off your Internet online session.

Note: Solvay Bank will never ask you for sensitive information in an unsolicited request to your e-mail address. Should you receive any such requests, or requests in the form of fax or other written communication requesting this sensitive information or for the transfer of funds from your account, do not respond. We ask that you call our Security Dept at 1-315-468-1661.


Your Log On and Password Information

Your Internet account log on and password information (your Access ID and Password) enable access to your accounts online. Keep this information confidential. These IDs should be something you can easily remember but are not easily guessed by someone else. Avoid using family names, birth dates, telephone numbers or words that could easily be guessed. Longer Access IDs and Passwords are more secure and more difficult to guess. We require that you mix letters and numbers to provide additional security. Remember that the Access ID and Password fields are case sensitive and need to be entered exactly the same way every time. For your security do not share your Access ID and Password with anyone.

Note: No one at Solvay Bank will ever ask you for your password.

Log Off and Browser

Always remember to log off of our Web sites and close your browser when you have finished conducting online transactions or visiting secure Web sites. This will help prevent others from viewing your online banking information at a later time. If you suspect any unusual account activity, contact us immediately by phone at 1-315-468-1661.

Insurance and fixed annuities are offered through Solvay Bank Insurance Agency, Inc., a subsidiary of Solvay Bank. Insurance policies are obligations of the insurers that issue the policies. Solvay Bank Insurance Agency, Inc. is licensed to sell insurance in New York State and acts as agent for the issuing insurers.