Skip to content

*For Life Insurance, Annuity and Property/Casualty Insurance Policyholders that can demonstrate financial hardship caused by COVID-19.

For NYS Small Businesses with 100 or fewer employees with certain types of Commercial Lines Property/Casualty Insurance Policies that can demonstrate financial hardship caused by COVID-19.

 

  • If you can demonstrate financial hardship as a result of the COVID-19 pandemic, your grace period will be extended to 60 days for a property/casualty policy and 90 days for a life insurance policy or annuity contract
  • If you do not make a timely premium payment and can demonstrate financial hardship as a result of the COVID-19 pandemic, your insurer may not impose any late fees or report you to a credit reporting agency or debt collection agency regarding such premium payment.
  • You may pay the overdue premium over a 12 month period if you did not make a timely premium payment due to financial hardship as a result of the COVID-19 pandemic and can still demonstrate financial hardship as a result of the COVID-19 pandemic.

 

You may prove hardship by submitting a written attestation to the insurance company regarding your financial hardship resulting from the COVID-19 pandemic.  You can check for updates and get more information by visiting the New York State Department of Financial Services website at https://www.dfs.ny.gov/consumers/coronavirus or the website of your specific insurance company.

 

Discover helpful contact information for our different insurance partners or contact the Solvay Bank Insurance Agency Team at 315-410-4668 or 315-484-2279.

Company Claims Service Center Home Office
1-800-854-6011 1-315-410-4668 Warwick, RI
1-800-252-4633 1-877-872-8737 Hartford, CT
1-607-965-8321 1-607-965-8321 Edmeston, NY
1-800-274-1914 1-315-410-4668 New Hartford, NY
1-800-925-2886 1-877-776-2436 Mayfield Village, OH
1-800-435-7764 1-315-410-4668 Caledonia, MI
1-607-321-2655 1-315-410-4668 Vestal, NY

Agency is a member of the DeForest Group of companies offering access to 20+ companies.

Agency is also a member of IIABNY (Independent Insurance Agents & Brokers of New York) and is Trusted Choice agency.

Agency offers over 20 life insurance companies for Life, LTC, and annuities.

Additional companies we have access to:

  • American Modern
  • Associated Mutual
  • Chubb Insurance
  • Coastal Agents Alliance
  • Encompass
  • Great American
  • Greater New York
  • Hanover Insurance Group
  • Harleysville
  • Liberty Mutual
  • LoVullo
  • Main Street America Group
  • Meadowbrook Insurance
  • MiddleOak Specialty
  • New York Mutual
  • Philadelphia
  • QBE
  • Safeco
  • Selective
  • Sterling
  • Stillwater Insurance
  • The Hartford
  • Titan
  • Tuscano
  • Utica First

Insurance and fixed annuities are offered through Solvay Bank Insurance Agency, Inc., a subsidiary of Solvay Bank. Insurance policies are obligations of the insurers that issue the policies. Solvay Bank Insurance Agency, Inc. is licensed to sell insurance in New York State and acts as agent for the issuing insurers.

Investment and insurance products • are not deposits • are not FDIC-insured • are not insured by any government agency • have no bank guarantee • may go down in value.