Security Alert: Mail Theft-Related Check Fraud

Please use extra caution when mailing checks. We are seeing an increase in incidents where checks mailed through public or residential mailboxes are intercepted and altered before reaching the intended recipient. Customers are encouraged to deliver check payments directly at a post office counter or use electronic payment methods wherever possible. 

Security Alert: Caller ID Spoofing

Scam attempts targeting bank customers are on the rise, including a tactic known as Caller ID Spoofing, where criminals use software to make calls and texts appear as though they are coming directly from Solvay Bank's phone number. Callers are often claiming to be from Solvay Bank's Treasury Department or contacting customers regarding FALSE fraudulent ACH transactions.

Solvay Bank will NEVER contact you by phone, text, or email to request your password, PIN, or any other sensitive personal information.

If you receive any communication that seems suspicious or unusual, do not respond. End the communication immediately, and contact us directly at 315-484-2201 or visit your nearest branch. You may also reach us at [email protected].

Stay educated, knowledge is your best defense > learn more.

Solvay Bank Fee Schedule Changes Effective 4/30/26

Effective 4/30/26, please note the following changes to our consumer banking fee schedule: paper statement fee $3; non-customer on-us check cashing fee $8 per item. View the Fee Schedule online and in-branch.