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Attention Solvay Bank Credit Card Holders

Attention Solvay Bank Credit Card Holders

Your new contactless Solvay Bank VISA® credit card will be arriving in early August. Activate and begin using on August 19, 2024! Your existing card will be deactivated on this date. To learn more about these upcoming changes, click here.

 

As of June 28, Branch Location and Drive Thru Hours Have Changed

For an up-to-date list, visit solvaybank.com/hours. Solvay Bank is dedicated to your banking needs and offers a variety of different options to conduct your business, including:

  • Online and mobile banking – including mobile deposits
  • Real time depositor ATMs with 24/7 access at all branch locations
  • Remote deposit capture (business clients)
  • Night depository services
  • Telephone banking (Moneyline24) and our call center are also available for account information or inquiries

Click here to learn more. For questions or more information, please contact our customer relations team at 315-484-2201 or stop into your local branch. Our team would be happy to discuss with you. 

 

Phishing Safety: Online and Phone Fraud 

Solvay Bank will never contact you outside of our normal business hours or ask you to provide your social security number, ATM, debit card PIN or any other sensitive information via email or phone. If you receive an email or phone call from Solvay Bank and you're not sure if it's real, do not click on any links in the email or provide any sensitive information. Instead, hang up and call customer care at 315-484-2201, or forward suspicious emails to [email protected].

Note: It has come to our attention that scammers may be spoofing Solvay Bank branch telephone numbers. Even if the phone number looks like a Solvay Bank number, if the call seems suspicious, hang up and call customer care to be sure it is legitimate. 

You also may report phishing email to [email protected]. For more tips on how to keep phishing criminals at bay, including videos, an interactive quiz and more, visit www.BanksNeverAskThat.com.