Security Alert: Increase in Scam Call Activity

We are receiving reports of calls circulating that are "spoofing" local 315 numbers and using real employee names combined with public record information to try and gain access to your accounts. Scammers are targeting both business and consumer customers. 

If you receive a call, text or email “from” Solvay Bank looking to verify account transactions, log in information, or referencing ACH, Wire, and SBA activity – please stay vigilant!

Remember to always:

• Verify the Source. If you receive an unexpected call, hang up and dial our official line: 315-484-2201.
• Keep Codes and Passwords Private. Never share MFA codes (the one-time numbers sent to your phone or email) or your passwords.
• Don't Click. We will not send links via text to verify transactions.

Your security is our priority. If you believe you’ve been targeted, contact your Relationship Manager immediately or dial us directly at 315-484-2201.