Security Alert: Beware of Fraudulent Calls

We have received reports of recent scam calls claiming to be from Solvay Bank, specifically the "Fraud Alert Center." These fraudulent callers will attempt to gather your personal and banking information under false pretenses.

What to Know:

• Impersonation & Caller ID Spoofing: Scammers are pretending to be Solvay Bank representatives, claiming there is fraud on your account. These fraudulent calls may appear to come from a Solvay Bank phone number using a technique called Caller ID Spoofing. Scammers frequently use this technique to make calls appear as though they are coming from a trusted or local source, such as a government agency, bank, or neighbor, to trick people into answering and providing sensitive information.
• Information Gathering: Scammers may have some details about your account, such as the last 4 digits of your card number, and attempt to obtain additional information.
• Urgency: The fraudulent calls are often persistent, creating a false sense of urgency to pressure you into sharing sensitive information.

Please Remember:

• Solvay Bank will never call you to ask for your online banking credentials or other sensitive information.
• If you receive a suspicious call, do not give out any personal or financial information over the phone.
• Hang up immediately and contact Solvay Bank directly at our official number: 315-484-2201.

Stay vigilant and safeguard your information.