Save a tree and reduce clutter by receiving statements online. Paperless E-Statements from Solvay Bank are not only free, they make recordkeeping a while lot easier — being green has never been so simple!
You will be notified by email when your E-Statement is ready for viewing. You can save to your computer and print if you ever need to. You can also view images of checks. Go green with Solvay Bank!
- Free, improved alternative to paper statements
- Available on all Solvay checking and savings accounts
- Available online 24/7
- Simplify recordkeeping
- Can be saved to computer or disc
- Download and print as needed
- More environmentally-friendly than paper statements
- More secure traditional statements; avoid a paper trail of private information
- View images of checks that have cleared your account
- Combined statements will show all accounts
How do I sign up for E-Statements?
Getting E-Statements started is easy!
If you are an existing Personal Online Banking customer:
Log on to Personal Online Banking and click on the "Services" tab and then click on "E-Statements" under the "Other" heading located in the extreme right hand column of the "Services" grid and complete the online form and submit to Solvay Bank.
If you are not a Personal Online Banking customer:
Click the Enroll Now button and complete our E-Statements Enrollment Form on solvaybank.com.
When we receive your application, you will receive a confirmation letter in the mail. You will receive an email notification with your password-protected E-Statement attached as a PDF. At that time you will be prompted to enter the password that will be explained in your confirmation letter to enable you to view your E-Statements online.
Will I continue to receive paper statements?
No. If you receive E-Statements for an account, you will not receive a paper statement.
Can I set up some of my accounts for E-Statements and some for paper statements?
Yes. You can choose which of your accounts you want to receive E-Statements, and which ones you wish to continue to receive paper statements. However, combined statements cannot be split between the two methods of delivery.
When will I receive my E-Statement?
You will receive your E-Statement approximately the same time that you currently receive your paper statement. When new E-Statements are available for viewing, we will send an email notification to the email address you indicated on the E-Statement enrollment form.
How long will my E-Statements be available?
E-Statements will be available via Personal Online Banking for 13 months after they have been posted for viewing. You can easily save your E-Statements to your computer or disc for permanent storage.
What if I have a joint account? Do both owners have to agree to receive eStatements?
No. Only one account owner's request is necessary to turn E-Statements on, and paper statements off.
If I change my mind can I discontinue E-Statements?
Yes. You can turn off E-Statements at any time. If you wish to turn off E-Statements for some or all of your accounts, simply notify Solvay Bank in writing.
When I open new accounts, will they automatically be set up for E-Statements?
Not automatically. You will need to complete an E-Statement Enrollment Form for each new account in order to receive your monthly E-Statement.
Is my statement information secure?
When you bank online with Solvay Bank, your personal financial information is protected. To receive E-Statements you need a browser that supports secure 128-bit encryption. Solvay Bank maintains a firewall to prevent unauthorized entry to our systems, and data is transferred using a private code that encrypts the data to prevent eavesdropping, tampering, and message forgery.
What do I do if I need assistance?
E-mail email@example.com or call 315-484-2201.