E-Statements

Save a tree and reduce clutter by receiving statements online. Paperless E-Statements from Solvay Bank are not only free, they make recordkeeping a whole lot easier — being green has never been so simple!

You will be notified by email when your E-Statement is ready for viewing. You can save to your computer and print if you ever need to. You can also view images of checks. Go green with Solvay Bank!

Summary
  • Free, improved alternative to paper statements
  • Available on all Solvay Bank checking and savings accounts
  • Available online 24/7
  • Simplify recordkeeping
  • Can be saved to computer or flash drive
  • Download and print as needed
  • More environmentally-friendly than paper statements
  • More secure than traditional statements; avoid a paper trail of private information
  • View images of checks that have cleared your account
  • Combined statements will show all accounts
FAQs

How do I sign up for E-Statements?

Getting E-Statements started is easy!

If you are an existing Personal Online Banking customer:

Log on to Personal Online Banking and click on the "Services" tab and then click on "E-Statements" under the "Other" heading located in the extreme right hand column of the "Services" grid and complete the online form and submit to Solvay Bank.

If you are not a Personal Online Banking customer:

Click the Enroll Now button and complete our E-Statements Enrollment Form on solvaybank.com.

When we receive your application, you will receive a confirmation letter in the mail. You will receive an email notification with your password-protected E-Statement attached as a PDF. At that time you will be prompted to enter the password that will be explained in your confirmation letter to enable you to view your E-Statements online.

Will I continue to receive paper statements?

No. If you receive E-Statements for an account, you will not receive a paper statement.

Can I set up some of my accounts for E-Statements and some for paper statements?

Yes. You can choose which of your accounts you want to receive E-Statements, and which ones you wish to continue to receive paper statements. However, combined statements cannot be split between the two methods of delivery.

When will I receive my E-Statement?

You will receive your E-Statement approximately the same time that you currently receive your paper statement. When new E-Statements are available for viewing, we will send an email notification to the email address you indicated on the E-Statement enrollment form.

How long will my E-Statements be available?

E-Statements will be available via Personal Online Banking for 13 months after they have been posted for viewing. You can easily save your E-Statements to your computer or flash drive for permanent storage.

What if I have a joint account? Do both owners have to agree to receive eStatements?

No. Only one account owner's request is necessary to turn E-Statements on, and paper statements off.

If I change my mind can I discontinue E-Statements?

Yes. You can turn off E-Statements at any time. If you wish to turn off E-Statements for some or all of your accounts, simply notify Solvay Bank in writing.

When I open new accounts, will they automatically be set up for E-Statements?

Not automatically. You will need to complete an E-Statement Enrollment Form for each new account in order to receive your monthly E-Statement.

Is my statement information secure?

When you bank online with Solvay Bank, your personal financial information is protected. To receive E-Statements you need a browser that supports secure 128-bit encryption. Solvay Bank maintains a firewall to prevent unauthorized entry to our systems, and data is transferred using a private code that encrypts the data to prevent eavesdropping, tampering, and message forgery.

What do I do if I need assistance?

E-mail info@solvaybank.com or call 315-484-2201.